Frequently Asked Questions
Everything you need to know about shopping with ANINE BING.
What is your return policy?
We accept returns on all full-priced items within 14 days of the delivery date. Items must be in their original condition, unworn, unwashed, and with all tags attached.
Do you offer international shipping?
Yes, ANINE BING ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on the carrier's website to monitor your shipment's progress.
Are your products true to size?
Most of our pieces are designed for a standard fit, while some styles are intentionally oversized. We recommend checking the 'Size & Fit' section on each product page for specific measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How do I care for my ANINE BING leather products?
We recommend professional leather cleaning only. Avoid prolonged exposure to direct sunlight and moisture to maintain the quality and longevity of your leather investment pieces.